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How to Get Help
Your best source of support is your dealer. Please contact your dealer with any setup
questions or concerns. They are the expert on your particular installation, and should be
able to help you.
If for some reason your dealer cannot help, please feel free to contact ReQuest by
Internet, email, or telephone.
Internet
The ReQuest website, http://www.request.com, contains the latest information on
AudioReQuest software upgrades, user guides, and answers to many general questions.
We suggest that you check our website as a first step to answer any questions you
might have.
E-mail
ReQuest technical and consumer support is always accessible via e-mail. Please send
ReQuest recommends e-mail as the most preferred form of communication to answer
your questions and address your comments. When sending ReQuest an e-mail, please
reference your AudioReQuest model and serial number.
Telephone
If you were unable to get the answer you needed from the ReQuest website, you may
wish to contact ReQuest’s technical support line at (800) 236-2812. Please have your
AudioReQuest model, serial number, and the name of your ReQuest dealer ready.
Package Contents
(1) AudioReQuest
(1) Manual
(1) ARQ OS Software Update CD with Java Remote Installer
(1) Power Cable
(1) RS-232 Serial Cable (Female to Female null modem)
(1) CAT 5 Ethernet Cable (Grey)
(1) CAT 5 Crossover Ethernet Cable (Red)
(1) 64 button AudioReQuest Remote with 2 AAA batteries
Available for Purchase:
(1) Credit Card Remote with battery
(1) QuickBoard and with (1) RF receiver with batteries
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